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		<title>大娘鲜果 
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				<h2 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica; font-weight: bold;">一.退换货总则</span></h2>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">&nbsp;依据《中华人民共和国产品质量法》、《中华人民共和国消费者权益保护法》等法律法规，大娘鲜果 
承诺对于已销售的存在质量问题的商品办理退换货服务。</span></h3>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;"><br data-filtered="filtered"></span></h3>
				<h2 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica; font-weight: bold;">&nbsp;二.退换货细则</span></h2>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">1.一般类商品退换货规则</span></h3>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">自顾客收到商品之日起7日内，如符合以下条件，我们将提供退换货服务：商品及商品本身的不得损坏，不影响二次销售；</span></h3>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">&nbsp;2.生鲜类商品退换货规则</span></h3>
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				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">生鲜产品（包括蔬菜水果、鲜蛋肉禽、水产海鲜等）时效性较强，请在配送完成后及时取货，并在取货第一时间查看商品，若发现质量及相关问题，您在24小时内申请售后，我们会及时为您处理。</span></h3>
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				<h2 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica; font-weight: bold;">三.如何申请退换货</span></h2>
				<h3 style="line-height: 1.8; margin-bottom: 0px; margin-left: 25px; padding: 0px; border: 0px; outline: 0px;"><span style="font-family: Helvetica;">1.大娘鲜果 
为您提供在线受理退换货服务，您只需要登录您的个人帐户，在订单详情页中提交退换货申请即可，客服会在6小时内为您处理。<br data-filtered="filtered"></span><span style="font-family: Helvetica;">&nbsp;2.大娘鲜果 
所配送生鲜商品时效性较强，如商品质量或品质存在问题，请您在24小时内申请售后，我们将按照服务流程及时为您办理退换货。如由于客户自身原因，造成产品质量和品质出现问题，则由客户个人承担。<br data-filtered="filtered"></span><span style="font-family: Helvetica;">&nbsp;3.换货时，需要您根据商品情况填写正确的描述信息，部分售后问题需要您上传图片，有效的描述将会加快退换货申请的处理速度。<br data-filtered="filtered"></span><span style="font-family: Helvetica;">&nbsp;4.赠品的主商品发生退货时，需将赠品一并提交退货返回，如赠品未退回，则主商品无法全额退款。</span></h3>
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				<h2 style="line-height: 1.8; margin-bottom: 0px; margin-left: 25px; padding: 0px; border: 0px; outline: 0px;"><span style="font-family: Helvetica; font-weight: bold;">四.退换货申请注意事项</span></h2>
				<h3 style="line-height: 1.8; margin-bottom: 0px; margin-left: 25px; padding: 0px; border: 0px; outline: 0px;"><span style="font-family: &quot;Helvetica Neue&quot;;" helvetica="" neue";"="">以下情况不支持退/换货：<br data-filtered="filtered">1.参加限时抢购、特价促销的商品，非质量问题不支持退换货。<br data-filtered="filtered">2.任何因用户保管储藏导致出现质量问题的商品，不支持退换货。<br data-filtered="filtered">3.实物与网站图片可能存在一定色差，属于正常现象，此类问题不支持退换货。</span></h3>
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				<h2 style="line-height: 1.8; margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; margin-left: 25px;"><span style="font-family: Helvetica; font-weight: bold;">五.退款说明</span></h2>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">1.退货审核通过后，款项将在1个工作日，返还到您的大娘鲜果 
账户。</span></h3>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">2.在商品退货时，需扣除购买该商品时获得的积分，如积分已使用，则从商品退款金额中相应扣除。</span></h3>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">3.退款时订单中使用的优惠券、积分金额会按照优惠券、积分规则返还。若退款金额小于您实际支付请与在线客服联系。</span></h3>
				<h3 style="margin-bottom: 0px; padding: 0px; border: 0px; outline: 0px; line-height: 1.8; margin-left: 25px;"><span style="font-family: Helvetica;">大娘鲜果 
将不定期对该退换货政策进行更新，您在大娘鲜果 
的购物行为将被视为对同期服务条款的接受。</span></h3>
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